Adobe Systems •
Of Mad Dogs and Databases

This success story was one of the first Customer Stories published on the FileMaker, Inc. website…

Adobe discovered beezwax back in 2002, when FileMaker’s XML capability was brand new and we had just created a ground-breaking tool for web publishing in FileMaker databases by way of XML output. With the ability to create a great deal of customization, it was far superior to FileMaker 6’s instant web publishing engine.

Aware of our skill with XML, Adobe Systems contacted us with hopes that XML exchange would solve a significant problem they were facing with their FileMaker-based QA system. The system elements needed to interact with their primary Oracle-based work management tool and link offices in San Jose and India, but the solution required there be no direct connectivity between the systems. There needed to be a safe, reliable middleman. XML was the answer, and we were the ones to make it happen. Our team connected an existing bug-submitting web-form to the in-house FileMaker bug-tracking database. This allowed for immediate updating, greater control, and smart, automated status-checking and email notification. We also removed the need for redundant entry into the less user-friendly Oracle database. The flow of information about bugs was made quicker, easier, smarter, and more controlled.

The solution earned beezwax the Mad Dog P.R. Achievement Award from FileMaker, Inc. To read the full story, go to

http://www.filemaker.com/solutions/customers/stories/298.html